Help Center

Find answers to the most frequently asked questions

Getting Started

  1. Create your account or log in
  2. Connect your LinkedIn via the "Connect LinkedIn" button in settings
  3. Go to "New Post" and use AI to generate content
  4. Publish directly or schedule for later

Subscribe to a plan and start using immediately!

Connecting LinkedIn is required so we can:

  • Publish posts automatically on your behalf
  • Schedule posts for the best times
  • Access your profile information (name, photo)

We use the official LinkedIn API and you can revoke access at any time from settings.

Yes! We take security very seriously:

  • AES-256 encryption: Your LinkedIn tokens are encrypted
  • HTTPS/TLS: All communication is protected
  • Official API: We use only the official LinkedIn API
  • Secure passwords: Stored with PBKDF2 hashing
  • GDPR/LGPD compliance: Your data, your rules

No! SnapLinked is 100% web-based. Works in any modern browser (Chrome, Firefox, Safari, Edge) — no installation required.

Just go to snaplinked.app and log in.

Yes! The platform is fully responsive and works on smartphones and tablets.

You can create, edit and schedule posts directly from your phone.

Credits & Subscription

Credits are used for actions on the platform:

ActionCredits
Generate content with AI3 credits
Rewrite post with AI3 credits
Generate persona10 credits
Search LinkedIn profile2 credits

SnapLinked offers 3 paid plans plus a Free tier:

  • Free: $0 — 50 credits/month
  • Starter: $7.90/month — 100 credits
  • Pro: $18.90/month — 300 credits (most popular)
  • Business: $34.90/month — 700 credits

View pricing details

Yes, credits renew monthly:

  • Active subscription: Credits renew at the start of each billing cycle
  • Bonus credits: Valid for 30 days

We offer two payment options:

  • Stripe: International credit card (Visa, Mastercard, etc.)
  • MercadoPago: PIX, local credit card and bank slip (Brazil only)

All payments are processed securely with end-to-end encryption.

Cancellation is simple, no bureaucracy:

  1. Go to Settings in the side menu
  2. In the Subscription section, click "Cancel subscription"
  3. Confirm the action

You keep access until the end of the paid period. No fees or cancellation penalty.

LinkedIn & API

SnapLinked is designed to be safe:

  • Official API: We use only the official LinkedIn API
  • Rate limits: We respect API limits
  • Your content: You create and approve all content
Unlike unauthorized automation tools, SnapLinked uses official LinkedIn-approved integration.

LinkedIn allows up to 3 posts per day via official API. We recommend 1-2 posts daily for best engagement.

SnapLinked automatically respects API limits to protect your account.

Yes! The editorial calendar lets you schedule posts for any day and time.

  • AI suggests the best posting times
  • View your full schedule in a visual calendar
  • Drag and drop to reorganize posts

For security reasons, LinkedIn access tokens expire periodically (usually every 60 days).

When this happens, you'll receive a notification to reconnect. It's a quick few-click process.

AI & Content

We use SNAP AI, our proprietary AI engine that combines the most powerful LLMs on the market, for:

  • LinkedIn-optimized post generation
  • Hashtag and CTA suggestions

Yes! And we strongly recommend reviewing and personalizing it:

  • AI generates an initial suggestion
  • You can freely edit the text
  • Add your voice and personal experiences
  • Content becomes more authentic and engaging

You are always responsible for the final published content.

SNAP AI is versatile and generates many formats:

  • Text posts: Optimized for LinkedIn engagement
  • Carousels: Professional slides via Snap Studio
  • Images: Custom visuals with generative AI
  • Hashtags & CTAs: Smart suggestions per post

All adapted to the LinkedIn algorithm to maximize reach.

Snap Studio is SnapLinked's visual editor for creating professional graphic content:

  • Dozens of ready-to-use carousel templates
  • Customize colors, texts, fonts and images
  • Export in high quality for LinkedIn
  • No Canva or Photoshop needed

Couldn't find your answer?

Our team is ready to help!

[email protected]